How to improve your ERP with a process management solution?

This massive software is an excellent tool for data management. However, it has a number of important drawbacks and limitations that I discussed in my previous article:

The intrinsic complexity of an ERP not only poses technical difficulties when it comes to adapting it to the needs of each organization, but also means assuming costly, often unforeseen, additional investments. How can you improve your ERP?

After having assumed the costs of purchasing the software and undergoing a multi-year implementation process, it is understandable that a CIO would be wary of expanding the number of licenses, hiring specialized consultants to carry out a process of customizing the tool, let alone installing new complex software packages.

Is there an alternative?

A business process management solution can be an excellent way to add value to your ERP in an agile way, without the need to change the IT structure of the organization and, above all, saving a lot of costs.

What are the main contributions of a BPM to your company's ERP?

Reduced TCO

The introduction of a process management layer eliminates the need for numerous ERP licenses and reduces ERP maintenance costs.

Traceability of results

One of the major problems with ERPs is the lack of true traceability between results and the processes and resources used to obtain them.

Thanks to the implementation of a BPM layer that feeds on the ERP data, it is possible to:
  • Link processes and results.
  • Attribute the authorship of the processes and actions performed.
  • Make a precise traceability of KPIs.
  • Simplify process management.
  • Replicate best practices in subsequent projects.
Automate interdepartmental processes

I imagine what you are thinking, "can't our ERP manage processes?"

ERPs are excellent tools for managing information within each department, but when it comes to managing processes and integrating them into a company's diverse organization chart, they have notable limitations.

A process management suite solves that problem quickly and easily.

Obviously, this has other added advantages:
  • The elimination of repetitive tasks that previously had to be performed manually or that were duplicated between different departments.
  • Increased productivity by being able to allocate resources to activities that have a greater impact on revenue generation.
Greater adaptability to change

Today, companies are expected to be able to adapt nimbly to the changing characteristics of the market, whether it be customer demands or regulatory changes that require rapid adaptation.

Unfortunately, the rigidity of ERP solutions makes any adjustment a challenge for the IT department.

Process management software makes it possible to test and implement changes in the organization's processes without delaying or affecting in any way the correct operational functioning of the organization.

Increasing the value of information

While ERP tends to create information silos within each department, a process management solution will enable communication between departments and, more importantly, facilitate collective access to data.

In this way, the different managers of your organization can simultaneously participate in the processes, have a joint vision of them and receive clear and actionable reports of the measurements made and the results obtained.

If you want to know more about how a process management solution can improve your ERP and add value to your organization, do not hesitate to contact me.