10 Free CRM Systems to Boost Your Customer Management

Most businesses live and die by the relationships they maintain and the opportunities they promote through their contacts.

That's why developing strong ties with customers is essential to the success of any business, and that's where free CRM comes into play.

Fortunately, customer relationship management software can help companies organize data from various points of contact and equip professionals with tools to compare and analyze all their interactions.

In today's competitive landscape, finding the right CRM provider can make the difference between growth and stagnation.

So, do you want to optimize your relationship with customers and increase the efficiency of your interactions with them based on data analysis?

Read on for a list of 10 free CRMs that will help you organize the commercial area of your business.

10 Free CRM for your customer management

1. HubSpot CRM

HusSpot CRM is a flexible and complete solution, which includes all the main resources of a modern system designed to manage contacts, track opportunities and close deals.

It is a popular company in the CRM world, especially in the SMB segment, as it offers different resources and functionalities to improve Inbound Marketing and Digital Marketing operations in general at no cost.

HubSpot's free version includes unlimited users, data storage and up to 1 million contacts with no time limit or promotional period.

2. Britix24

Britix24 is a solid CRM option for organizations looking for a set of tools designed to manage projects, collaborate and strengthen marketing efforts.

Its free version is limited to 12 users and 5GB of data storage. It is designed to concentrate most business operations on a single platform.

This cloud CRM includes task management tools and allows sharing content, messages, time management data, activities and communications with other users.

Automated processes such as notifications, assisted reporting and discussion group subscriptions can help companies track their progress and identify opportunities with better context.

3. Sugar CRM

This CRM is also a well-known suite of software and services aimed at small and medium-sized businesses.

One of its strongest points is in customer service, in addition to other features common to all relationship managers.

It is one of the few that allows the customer to select whether they want the service to be hosted in the cloud or installed on their own servers. It has a free trial period, and its prices vary depending on the basic to the most advanced plan.

4. Zoho CRM

Zoho CRM is one of the most popular free CRM programs on the market. Its free version is limited to three users, 25,000 contacts and 1GB of data storage.

Some of its outstanding features include a variety of third-party integrations, advanced analytics and forecasting, real-time notifications, and project management tools for opportunities, accounts and contacts.

Zoho's intuitive interface includes sales and marketing automation features, product configuration, reporting and detailed customer analysis.

5. Freshsales

With this CRM it is possible to find solutions for interactions with e-mails, phones and registered lead qualification, as well as to identify business opportunities.

The platform is free for up to 10 users, while more advanced resources such as integrations and creation of a sales funnel, must be paid.

6. Agile CRM

This is a CRM in the cloud that has excellent resources and e-mail support in its free version.

Undoubtedly, it is one of the alternatives that most offers differentials to users in the free version: it is possible to include 50,000 contacts and an unlimited number of transactions, tasks and documents.

It is a good option for those who need many users and a large volume of free storage, but at the same time are willing to lose mobility and want to pay less when upgrading their plan.

7. Suite

Suite is a free, standalone, open source alternative to Sugar CRM, which continues to grow with new resources and ongoing support.

This system claims to be the most popular open source CRM in the world today, with over 4 million users, 800,000 downloads and a developer community of 87,000 members.

Its main feature is the self-service portal, which offers organizations an optimal experience.

In addition, users can create sales pipeline models, monitor the progress of leads, model business processes, manage contracts and budget models for customers.

8. Insightly

Insightly is another tool for start-ups, with free plans for up to 2 users.

In addition to managing contacts and accompanying negotiations, the platform boasts an application for mobile devices and various reporting models, not only sales.

One of its main advantages is social integration: the system finds profiles in social networks based on the emails in your database.

9. Apptivo

It is a cloud CRM that includes functions for contact organization, project management, tracking and financial operations.

Its free version is limited to 3 users and 500 MB of data storage. The main features of this version include sales management tools for lead lists, contacts, opportunities and pending business.

10. Steack

This is an excellent personal CRM alternative, as it is created directly in the Gmail inbox.

This resource is not native to Google, so it has to be downloaded as a Chrome browser extension.

From there, your inbox will have a workflow in which it will be possible to move contacts around like a sales pipeline.

Does your business fit into any of the free CRM options listed here?

If your answer is yes, analyze all the alternatives before getting your free plan approved!